Assertiveness Training Course

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Course Language

This course is delivered in German or English.

Course Code


Duration Duration

7 hours (usually 1 day including breaks)

Requirements Requirements


Overview Overview

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.


Anyone who is looking to enhance their assertiveness skills


This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.


By the end of the programme the participants will:

  • Understand and overcome the barriers to being assertive
  • Recognise behaviour traits within yourself and others and learn effective strategies for managing them
  • Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
  • Effectively manage difficult situations.

Course Outline Course Outline

  • What is assertiveness and how can I achieve it?
  • Understanding and overcoming the barriers to assertiveness
  • Building self confidence
  • Communicating effectively – getting your message across
  • Identifying influencing strategies that can effectively manage difficult situations
  • Continuing Professional Development (personal reflection and action planning).  

Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 1230EUR
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 990EUR
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The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 1230EUR 990EUR
2 840EUR 695EUR
3 710EUR 597EUR
4 645EUR 548EUR
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Related Categories

Course Discounts

Course Venue Course Date Course Price [Remote/Classroom]
Excel Advanced with VBA Basel Mon, 2016-10-24 09:30 1500EUR / 2150EUR

Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
BaselFri, 2016-11-11 09:30990EUR / 1340EUR
BernWed, 2016-12-28 09:30990EUR / 1340EUR
ZürichThu, 2016-12-29 09:30990EUR / 1340EUR

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