Assertiveness Training Course

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Course Language

This course is delivered in German or English.

Course Code

297

Duration Duration

7 hours (usually 1 day including breaks)

Requirements Requirements

None

Overview Overview

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.

Audience

Anyone who is looking to enhance their assertiveness skills

Aim

This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.

Objectives

By the end of the programme the participants will:

  • Understand and overcome the barriers to being assertive
  • Recognise behaviour traits within yourself and others and learn effective strategies for managing them
  • Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
  • Effectively manage difficult situations.

Course Outline Course Outline

  • What is assertiveness and how can I achieve it?
  • Understanding and overcoming the barriers to assertiveness
  • Building self confidence
  • Communicating effectively – getting your message across
  • Identifying influencing strategies that can effectively manage difficult situations
  • Continuing Professional Development (personal reflection and action planning).  

Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 1230EUR
(7)
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
From 1230EUR
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Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 990EUR
Request quote

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Classroom Private Remote
1 1230EUR 1230EUR 990EUR
2 840EUR 815EUR 695EUR
3 710EUR 677EUR 597EUR
4 645EUR 608EUR 548EUR
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Course Discounts

Course Venue Course Date Course Price [Remote/Classroom]
Excel Advanced with VBA Basel Mon, 2016-10-24 09:30 1500EUR / 2150EUR

Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
ZürichThu, 2016-10-27 09:30990EUR / 1340EUR
BernWed, 2016-11-02 09:30990EUR / 1340EUR
BaselFri, 2016-11-11 09:30990EUR / 1340EUR

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