BPMN 2.0 for Business Analysts Training Course

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Course Code


Duration Duration

21 hours (usually 3 days including breaks)

Requirements Requirements

Understanding of Business Process Management (BPM) concepts.

Overview Overview

This course has been created for business analysts who want to use BPMN 2.0 extensively in their projects.

It focuses on practical aspects of all BPMN 2.0 specification as well as implementations of common patterns.

It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After that, the diagrams will be discussed and assessed by the group and the trainer.

This course doesn't cover execution part of BPMN, it focuses on analysis and process design aspects of BPMN 2.0.

Course Outline Course Outline

BPMN 2.0 in context of Business Process Management

  • Business Process definition
  • How to model Business Process

Sub-model Types of Processes

  • Choreographies
  • Collaborations
  • Conversations

Modeling Orchestration

  • Private non-executable (internal) business process
  • Private executable (internal) business process
  • Public processes

Basic BPMN Symbols in Examples

  • Activity
  • Gateways
  • Events
  • Sequence Flow
  • Message
  • Artifacts

Modeling Collaboration

  • Pool, Participants
  • Lanes

Message Flow

  • How to model messages

Process Design


  • Activity vs Task
  • Human Interactions
  • Types of Tasks
  • Sub-Process
  • Call Activity
  • Loop Characteristics and Multi-Instance

Items and Data

  • Data Modeling


  • Concepts
  • Start and End Events
  • Intermediate Events
  • Trigger
  • Types of Events
    • Message
    • Timer
    • Error
    • Escalation
    • Cancel
    • Compensation
    • Link


  • Sequence Flow Considerations
  • Exclusive Gateway
  • Inclusive Gateway
  • Parallel Gateway
  • Event-Based Gateway
  • Parallel Event-Based Gateway
  • Complex Gateway


  • Compensation Handler
  • Compensation Triggering
  • Relationship between Error Handling and Compensation


  • Transaction definition
  • Transaction outcomes
    • success
    • error
    • cancel


  • Choreography vs Orchestration
  • Sequence Flow
  • Events
  • Gateways


  • Conversation
  • Conversation Link

Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 2585EUR
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 2780EUR
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The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 2585EUR 2780EUR
2 1668EUR 1740EUR
3 1362EUR 1393EUR
4 1209EUR 1220EUR
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Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
BaselThu, 2016-11-17 08:002085EUR / 2585EUR
BernMon, 2016-11-21 09:302780EUR / 3430EUR
ZürichMon, 2016-11-21 09:302780EUR / 3430EUR

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